Email Etiquette

Email Etiquette

Why do you need email etiquette? A company needs to implement etiquette rules for the following three reasons: Professionalism: by using proper e-mail language your company will convey a professional image. Efficiency: e-mails that get to the point are much more effective than poorly worded emails. Protection from liability: employee awareness of e-mail risks will protect your company from costly law suits. Course Content:  Using correct grammar, spelling and punctuation Applying effective writing techniques Being correct and to the point Answering all questions, and pre-empting further...

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Business Etiquette

Business Etiquette

During the training the delegate will be exposed to skills which will help him/ her to: Conduct himself/herself professionally at all times Understand the importance of time keeping Greet, meet and introduce people professionally in a business setting Initiate a conversation with a new business associate, make constructive small talk and then politely end the conversation Network effortlessly with colleagues and potential business contacts Treat others with respect and consideration in an open-plan working environment Conduct self positively during meetings, participate professionally and...

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