Train the Trainer

Train the Trainer

This is a practical, interactive course designed to teach delegates to deliver professional, clear, comprehensible and well-structured training presentations.  Learning Outcomes On successful completion of the modules the delegate should be able to do the following: Understand the principles of adult learning Set the appropriate climate Increase participation Handle nervousness Use voice and body language to get your message across Use visual aids effectively Structure a training intervention for maximum impact and clarity Make effective use of ice-breakers and practical exercises to...

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Teamwork and Motivation

Teamwork and Motivation

The success of any team depends on how the individuals who make up the team communicate. This course could either be classroom based or be part of an out-of-office teambuilding experience. Course Outline Understanding the benefits of teamwork Valuing diversity and respecting different cultures and values Creating the right environment for teamwork to flourish Identifying characteristics of successful teams Motivating others Offering opportunities to bond Clarifying roles and expectations Clarifying and negotiating performance standards Understanding the importance of interpersonal skills,...

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Problem Solving and Decision Making

Problem Solving and Decision Making

This course is designed to enable you to make the best decisions possible with the information you have available. With these tools you will be able to map out the likely consequences of decisions, work out the importance of individual factors, and choose the best course of action to take. You will also maximize potential, learn to involve your whole brain to make decisions with confidence, develop insightful analytical skills and creative problem solving.  Reasons for improving problem solving skills are that honing these skills frees up your time, allows you to make a mark in an...

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Negotiation Skills

Negotiation Skills

Negotiating and Influencing are everyday activities that take place in both our professional and personal lives. A negotiation takes place any time two or more people are communicating, and at least one of them has a goal in mind. As Dr Chester Karrass, a leading expert in Negotiation says, “In business, you don’t get what you deserve, you get what you negotiate.” The lack of negotiation skills results in the lack of success many people experience in getting what they want and need, both in their private lives and at work. Principled Negotiation is the process of achieving...

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Mentoring and Coaching

Mentoring and Coaching

Many organisations are turning to mentoring and coaching as the most effective way to make the best of their most important asset: their people. This course focuses on the practicalities of achieving success through the development of mentoring and coaching relationships.  Module 1:      The benefits of Coaching and Mentoring  Why coaching and mentoring are important skills to master Module 2:      Managerial Coaching What is “managerial coaching”? When is coaching appropriate? Why coach? Barriers and obstacles – real and perceived Some mistakes to avoid when implementing...

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