Teamwork and Motivation

Teamwork and Motivation

The success of any team depends on how the individuals who make up the team communicate. This course could either be classroom based or be part of an out-of-office teambuilding experience. Course Outline Understanding the benefits of teamwork Valuing diversity and respecting different cultures and values Creating the right environment for teamwork to flourish Identifying characteristics of successful teams Motivating others Offering opportunities to bond Clarifying roles and expectations Clarifying and negotiating performance standards Understanding the importance of interpersonal skills,...

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Supervisory Skills

Supervisory Skills

Supervisors are usually first-line managers whose major function is working with non-management employees to meet the objectives of the organization and needs of the employees. The performance of the organization ultimately depends on the quality of knowledge and skills of its managers and supervisors. For this reason it is essential that supervisors should receive adequate training in supervisory skills.  Course Content:  Functions and importance of supervision Effective leadership skills Communication skills developing listening skills understanding non-verbal communication applying...

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Communication Skills

Communication Skills

Without well-developed communication skills, success in interpersonal relationships is impossible.  Advanced Communication Skills aims to equip the delegate with the ability to communicate clearly, resolve conflict and reach outcomes acceptable to all.  The qualifying learner is capable of: Liaising and networking with internal and external role-players Devising and applying a strategy to establish productive relationships with colleagues Identifying and minimising personal conflict in the workplace Dealing assertively with difficult people Communicating clearly and concisely Communicating...

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Business Writing Skills

Business Writing Skills

People who master the competencies of this programme will be able to construct and write clear, concise and accurate business correspondence, complying with and meeting company standards and layout formats. As writing styles and rules are constantly changing, we will update delegates on the latest standards. We will also focus on writing in a way that prompts the reader to action. Course Outline Grammar Word power E-mail etiquette Letter writing Minute taking Writing a proposal Report writing Audience Anyone who communicates in writing Objective/Outcomes  At the end of the intervention, the...

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