Problem Solving and Decision Making

This course is designed to enable you to make the best decisions possible with the information you have available. With these tools you will be able to map out the likely consequences of decisions, work out the importance of individual factors, and choose the best course of action to take. You will also maximize potential, learn to involve your whole brain to make decisions with confidence, develop insightful analytical skills and creative problem solving. 

Reasons for improving problem solving skills are that honing these skills frees up your time, allows you to make a mark in an increasingly competitive workplace.

Tools we will learn to use are:

  • Selecting the most important changes to make
  • Evaluating the relative importance of different options
  • Selecting between good options
  • Weighing up pros and cons
  • Analysing the pressures for and against change
  • Understanding and using decision-making tools effectively
  • Using the Six Thinking Hats technique for looking at a decision from all points of view
  • Assess effects and consequences of change
  • Adjust future action
  • Solving interpersonal problems easily and tactfully
  • Dealing effectively and proactively with interpersonal problems